Privacy Policy

Introduction

This Privacy Policy outlines Illuminating Humankindness (“IHK,” "we," "us," "our," or "the foundation) practices with respect to information collected from users who access our website at https://www.kindheartedpower.org ("Site") or otherwise share personal information with us (collectively: "You," "Users"). 

Grounds for data collection 

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you and for providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site, you agree to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy. We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

What information do we collect?

We collect two types of data and information from Users. 

The first type of information is unidentified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“Non-personal Information”). We are not aware of the identity of the User from which the Non-personal Information was collected. Non-personal Information that is being collected may include your aggregated usage information and technical information transmitted by your device, including specific software and hardware information (e.g., the type of browser and operating system your device uses, language preference, access time, etc.) to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g., pages viewed, online browsing, clicks, actions, etc.).

The second type of information, Personal Information, is individually identifiable information that identifies an individual or may, with reasonable effort, identify an individual. 

Such information includes:

• Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other information related to your site activity.
  
• Registration information: When you register to our Site or sign up to receive communications from us, you may be asked to provide specific details such as your name,  e-mail address, phone number, and other information related to giving donations, volunteering, or a request for a service or program.
  
  

How do we receive information about you?

We receive your Personal Information from various sources:

• When you voluntarily provide us with your personal details to register on our Site;
  
• When you use or access our Site in connection with your use of our services;
  
• From third-party providers, services, and public registers (for example, traffic analytics vendors).

What information do we collect?

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use the information for the following:

• Communicating with you – sending you notices regarding our services, providing you with technical information, and responding to any donor service issue you may have;
  
• To communicate with you and to keep you informed of our latest updates and services;
  
• To serve you advertisements when you use our Site (see more under "Advertisements"); 
  
• To market our websites and products (see more under "Marketing"); 
  
• Conducting statistical and analytical purposes intended to improve the Site
  
  

In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies, and subcontractors.

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third-party providers, who may be located in different jurisdictions across the world, for any of the following purposes:

 Hosting and operating our Site;

• Providing you with our services, including providing a personalized display of our Site;
  
• Storing and processing such information on our behalf; 
  
• Serving you with advertisements, assist us in evaluating the success of our advertising campaigns, and helping us retarget any of our users;
  
• Providing you with marketing offers and promotional materials related to our Site and services; 
  
• Performing research, technical diagnostics, or analytics;

We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to (i) comply with any applicable law, regulation, legal process, or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) to collaborate with law enforcement agencies and in case we find it necessary to enforce intellectual property or other legal rights.

User Rights

You may request to: 

• Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information. 
  
• Receive a copy of personal information you directly give us in a structured, commonly used, machine-readable format. 
  
• Request rectification of your personal information that is in our control.
  
• Request the erasure of your personal information. 
  
• Object to the processing of personal information by us. 
  
• Request to restrict processing of your personal information by us.
  
• Complain with a supervisory authority.
  

However, please note that these rights are not absolute and may be subject to our legitimate interests and regulatory requirements. 

If you wish to exercise any of the aforementioned rights or receive more information, please get in touch with our Data Protection Officer (“DPO”) at either our Contact Us page or email us at  imagination@kindheartedpower.org

Retention

We'll keep your personal information for as long as possible to provide our services, comply with our legal obligations, resolve disputes, and ensure we follow our policies. Retention periods will be determined, considering the type of information collected and the purpose for which it is collected, considering the requirements applicable to the situation, and the need to destroy outdated, unused information as soon as possible. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications, and anything else as required by applicable laws and regulations. 

We may rectify, replenish, or remove incomplete or inaccurate information at any time and at our own discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are beneficial and can be used for various purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences, and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

• "Session cookies," which are stored only temporarily during a browsing session to allow regular use of the system and are deleted from your device when the browser is closed; 
  
• "Persistent cookies," which are read only by the Site, saved on your computer for a fixed period, and not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example, to allow us to store your preferences for the next sign-in; 
  
• "Third-party cookies," which are set by other online services that run content on the page you are viewing, for example, by third-party analytics companies who monitor and analyze our web performance and access.

Cookies do not contain any information that personally identifies you, but we may link the Personal Information we store about you to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly, and your online experience may be limited.

We also use a “Google Analytics” tool to collect information about your site use. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We only use the information we get from Google Analytics to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites rather than your name or other identifying information. We do not combine the data collected through Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third-party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose. So, we encourage you to read the terms and conditions and privacy policy of each third party you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies we do not own or control or to individuals whom we do not employ or manage, including any of the third parties to whom we may disclose information as set forth in this Privacy Policy. 

How do we safeguard your information?

We take great care in implementing and maintaining the Site's security and your information. We use industry-standard procedures and policies to ensure the safety of the information we collect and to prevent unauthorized use of any such information. We require any third party to comply with similar security requirements in accordance with this Privacy Policy. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied, or otherwise, that we will prevent such access.

Transfer of data outside the EEA 

Please note that some data recipients may be located outside the EEA. In such cases, we will transfer your data only to countries approved by the European Commission as providing an adequate level of data protection or enter into legal agreements ensuring an adequate level of data protection.

Advertisements

 We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information about how you use the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser). 

You may opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Marketing

We may use your Personal Information, such as your name, email address, telephone number, etc., or our third-party subcontractors to provide information about upcoming events, specialty drives, new initiatives, celebrations, or promotional materials concerning our services, which may interest you. 

Because of your right to privacy, we can give you the means to decline receiving further marketing offers from us. If you unsubscribe (Opt-Out), we will remove your email address or telephone number from our marketing distribution lists. 

Even if you have unsubscribed from receiving marketing emails from us, we may send you other types of critical e-mail communications without allowing you to opt out of receiving them. These may include customer service announcements or administrative notices.

Minors

We understand the importance of protecting children’s privacy, primarily online. The Site is not designed for or directed at children. Under no circumstances shall we allow the use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should Contact Us.

Updates or amendments to this Privacy Policy

We reserve the right to change or revise the Privacy Policy periodically; material changes will be effective immediately after showing the revised Privacy Policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of these amendments on our website, is your acknowledgment and consent of these amendments to the Privacy Policy and your agreement to be bound by the terms of these amendments.

How to Contact Us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us via email at  imagination@kindheartedpower.org or the Contact Us page.